Our services include:  Application Value, Analysis Performance Analysis, Criticality Analysis, Application Portfolio Management, Application Maintenance, including production fix, upgrades and enhancements Benchmarking, Cross functional services, Analysis Maintainability, which include backup and recovery management, data security, etc. 24x7 Technical support – including Level 1/2/3 support, and support services by phone, e-mail and/or fax

We accomplish this by the use of a four-phased process  :
counteractive Maintenance
counteractive Maintenance amends a  request to effect everlasting fixes or enduring work-around to remove, or curtail the shock of well-known defects / problems. Alterations are done only to formulate the application acquiescent with baseline necessities. Counteractive Maintenance take in hand Severity Level 1, 2, and 3 Service Incidents.

Production on Demand
Production On Demand is a service which responds to Severity Service Incidents. We extend a 24x7 on-call help for application support services, to get rid of  high harshness problems so that your applications are accessible for your company. Being swift and approachable to your requirements, we offer technically trained resources every time and anywhere you call for them.

Application Analysis and Performance administration
we assess the presentation and performance of Business Applications against performance pointers and objective values which are predefined. Our wide range of experience enables us to the exposure of best accepted practices and processes. Benchmarking functions performance constraints to business principles permits us to adjust your appliances and release the importance of your project application investments.

Improvements and Upgrading
by examining a variety of support metrics along with the best practices, sample and trends, we suggest  ground-breaking technological ideas to modernize the applications, look at narrative issues in a methodical way to take in hand the main causes and offer  nonstop improvements to get business value. We do work with a no. of IT towers to renovate your application support business. And for this we  Study the  application surroundings completely which includes application interfaces and communications.

Methodology
Our business driven approach differentiate us from typical software firms. We at Xynsys strongly believe that any system or solution we develop  should be creating a direct impact on bottomline of the client. We are a team of well experienced specialists and having deep proficiency in a lot of industries and technical parts also so our support deliverance model exceeds barriers of topography, verbal communication and time sector exposure. Our healthy process maturity along with regular tools and practices, make you able to carry on your vital business applications up-to-date, while decreasing  the total  cost. Functions and everyday jobs are visibly defined amid company IT and the support seller, and an unambiguous administrative structure with booming metrics are put in place. We recognize and regulate application safeguarding and support equipments - call tracking tool, knowledge base, SLA and metrics tracking tool, and proactive monitoring and automation tools. Along with our novel methods to improve the system efficiencies, we also stick on to rigorous Service Level Agreements (SLA) and allow you to make maximum use of your assembly operations and lessen the Total Cost of Ownership.